Author: Cary Sun

VEEAM TROUBLESHOOTING TIPS – ERROR CODE 32768 FAILED TO CREATE VM RECOVERY SNAPSHOT #VEEAM #MVPHOUR #WINDOWSSERVER

We built a new Windows Server 2016 S2D Cluster last week and moved all VMs from Windows 2012 R2 Cluster to new Windows 2016 S2D Cluster and Standalone Windows 2016 Hyper-V Server, everything looks awesome, they got better performance.
But when we tried to use Veeam backup and replication 9.5 with Update 3 to Back and replica VMs, all VMs are happy except two Windows Server 2012 R2 Active Directory Servers, they showed error message “Failed to create VM recovery checkpoint (mode: Veeam application-aware processing) Details: Job failed (”). Error code: ‘32768’. Failed to create VM recovery snapshot, VM ID ‘d2936ee7-3444-419e-82d9-01d45e5370f8’.Retrying snapshot creation attempt (Failed to create production checkpoint.)Task has been rescheduled”.

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STEP BY STEP INSTALL VEEAM ONE 9.5 AND BACKUP & REPLICATION 9.5 UPDATE 3 #VEEAM #WINDOWSSERVER #MVPHOUR #STEP BY STEP

As you know, Veeam released the service pack 3 on December 2017, it’s not fix bugs only, it also includes a lot of new features –
Built-in agent management,
Insider protection for Veeam Cloud Connect,
Data location tagging…
The details information you can check from Veeam website https://www.veeam.com/kb2354 and https://www.veeam.com/kb2353.
The steps are straightforward, but you still need to be careful about two things, the first one is “If you use Veeam ONE to monitor Veeam Backup & Replication or Veeam Cloud Connect, be sure to install Update 3 for Veeam ONE 9.5 first” and the second is “If you are a tenant of a cloud provider, please contact your provider before upgrading to ensure the provider has applied Update 3 on their end”.

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