Hey Checkyourlogs Fans,

Upgrading a server operating system can be complex and challenging, especially when upgrading from Server 2019 to Server 2022. In this article, we will go through the troubleshooting steps you can take if you run into any issues during the upgrade process, including reviewing setup logs such as setupact.log, setuperr.log, and panther.

Before we begin, it is essential to note that you should always back up your data and configuration before performing any upgrade. This will ensure you can revert to the previous state if something goes wrong during the upgrade.

Step 1: Check System Requirements

The first step in troubleshooting an upgrade from Server 2019 to Server 2022 is to ensure that your system meets the minimum system requirements for the new operating system. Some of the essential requirements include the following:

  • 64-bit processor
  • 4 GB RAM or more
  • 32 GB or more of available storage space
  • A graphics card that supports DirectX 9 or later

If your system does not meet these requirements, you may encounter issues during the upgrade process.

Step 2: Verify Compatibility

It is essential to ensure that any applications, drivers, or hardware currently running on your Server 2019 are compatible with Server 2022. Check with the software and hardware vendors to confirm compatibility and ensure you have installed the latest drivers and updates.

Step 3: Run Compatibility Checker

Microsoft provides a Compatibility Checker tool that can help you identify potential compatibility issues before you start the upgrade process. You can download the tool from the Microsoft website and run it on your Server 2019 system. The tool will scan your system and report any potential issues you may encounter during the upgrade process. Review the report carefully and address any issues before proceeding with the upgrade.

Step 4: Update Drivers and Firmware

Ensure you have the latest drivers and firmware installed for all hardware on your system. This includes the motherboard, graphics card, and any other peripheral devices. Check with the manufacturer of each device for the latest updates and download and install them before proceeding with the upgrade.

Step 5: Disable Non-Essential Services and Programs

Disable non-essential services and programs running on your Server 2019 system before upgrading. This can help prevent any conflicts or issues during the upgrade. Examples of non-essential services and programs include antivirus software, backup software, and any third-party applications running on the system.

Step 6: Run the Upgrade Process

Once you have completed the above steps, you can start the upgrade process. Follow the on-screen instructions carefully, and select the appropriate upgrade option. There are two options available: in-place upgrade and clean install. The in-place upgrade option will keep your settings, programs, and data intact, while the clean install option will erase everything and start fresh.

Step 7: Review Setup Logs

During the upgrade process, several setup logs are created that can provide information on any errors or issues that may have occurred. Some of the critical logs to review include the following:

  • Setupact.log: This log provides detailed information on the upgrade process, including hardware detection, driver installation, and system configuration. You can use this log to identify any issues that may have occurred during the upgrade process.
  • Setuperr.log: This log provides information on any errors during the upgrade process. You can use this log to identify the specific error code and take the necessary steps to resolve the issue.
  • Panther: This folder contains various logs and files related to the upgrade process. The logs in this folder can provide additional information on any errors or issues that may have occurred during the upgrade process.

Step 8:
Once you have identified any errors or issues in the setup logs, you can take the necessary steps to resolve the issue. Some common issues and their resolutions include:

  • Compatibility issues: If you identify compatibility issues in the compatibility checker or setup logs, you may need to update the software or hardware to a compatible version before upgrading. Contact the software or hardware vendor for assistance.
  • Driver issues: If you encounter driver issues during the upgrade process, ensure you have the latest drivers installed for all hardware on your system. Check with the manufacturer of each device for the latest updates.
  • Disk space issues: If you encounter disk space issues during the upgrade process, you may need to free up disk space before upgrading. Delete any unnecessary files or programs, or move them to an external storage device.
  • File or registry permission issues: If you encounter file or registry permission issues during the upgrade process, you may need to take ownership of the file or registry key in question. Follow the instructions in the error message or setup logs to take ownership and grant the appropriate permissions.

Step 9: Post-Upgrade Troubleshooting

After completing the upgrade, check the system for any errors or issues. For example, you can check the Windows Event Viewer to see if any errors or warnings were logged during the upgrade process. If you encounter any issues, try to identify the root cause and take the necessary steps to resolve the issue.

Conclusion

Upgrading from Server 2019 to Server 2022 can be a complex process. Still, following the steps outlined in this article, you can troubleshoot and resolve any issues you may encounter during the upgrade. Remember to always back up your data and configuration before performing any upgrade. Ensure you have the latest drivers, firmware, and updates installed for all hardware and software on your system. In addition, reviewing setup logs such as setupact.log, setuperr.log, and panther can help you identify any errors or issues that may have occurred during the upgrade process and take the necessary steps to resolve them.

Dave